This Catering Service Agreement (“Agreement”) is entered into between Southern Komfort Kitchens™ (“Caterer”) and the Client listed on the invoice or event proposal.
By paying the required deposit, the Client acknowledges that they have read, understood, and agree to all of the following terms and conditions.

1. Reservation & Deposit
A non-refundable deposit equal to 50% of the total invoice is required to reserve the event date.
No date is considered booked until the deposit has been received.
Dates are reserved on a first-paid, first-served basis.

2. Final Payment
The remaining balance is due seven (7) days prior to the event date.
Events booked within seven (7) days of the event require payment in full at the time of booking.
Failure to make final payment by the due date may result in cancellation of services.

3. Final Guest Count
The final guaranteed guest count must be submitted seven (7) days before the event.
This number will be used to prepare food and determine staffing.

4. Additional Guests
If additional guests are served beyond the guaranteed guest count:
Southern Komfort Kitchens™ will make every reasonable effort to accommodate additional guests if food is available.
Additional meals, staffing, rentals, supplies, beverages, or service time required due to an increased guest count will be added to the final invoice.
Payment for these additional charges is due immediately upon conclusion of the event, unless otherwise agreed in writing.

5. No Refund Policy
Southern Komfort Kitchens™ is committed to providing quality food and exceptional service.
Because food is prepared specifically for each event:
NO REFUNDS WILL BE ISSUED.
If there is a verified issue caused by Southern Komfort Kitchens™, we reserve the right to:
Replace the affected food,
Re-cater the meal,
Provide a future catering credit,
at our sole discretion.

6. Changes to the Menu
Menu changes must be requested no later than seven (7) days before the event.
After this deadline, changes cannot be guaranteed and may result in additional charges.

7. Event Time & Delays
The Client is responsible for ensuring the venue is available at the agreed service time.
Southern Komfort Kitchens™ is not responsible for delays caused by:
Venue restrictions
Weather
Traffic accidents
Road closures
Government restriction
Acts of God
Circumstances beyond our reasonable control

8. Service Time

Our buffet and staffed catering packages include the amount of service time listed in your proposal.

Additional service time requested by the Client will be billed at our current hourly staffing rate.

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9. Food Safety

For health and safety reasons:

Southern Komfort Kitchens™ cannot guarantee the quality or safety of food after service has ended.
We are not responsible for food left unrefrigerated or improperly stored after our service concludes.

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10. Leftover Food

At the Client’s request, leftover food may be packaged and left with the Client.

Once food has been released to the Client, Southern Komfort Kitchens™ assumes no responsibility for its storage, handling, or consumption.

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11. Equipment

Any equipment provided by Southern Komfort Kitchens™ remains our property.

The Client is responsible for damaged, lost, or stolen equipment.

Replacement costs will be billed accordingly.

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12. Outdoor Events

For outdoor events, the Client must provide:

Adequate serving space
Safe working conditions
Protection from severe weather when applicable
Electrical access if required

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13. Venue Requirements

The Client is responsible for obtaining:

Venue approval
Required permits
Parking arrangements
Loading access

Any parking fees, permits, or special venue charges incurred by Southern Komfort Kitchens™ will be added to the final invoice.

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14. Food Truck Events

For food truck service, the Client must provide:

Safe parking area
Required permits (if applicable)
Adequate clearance
Access for setup

Generator use or unusually long travel distances may incur additional fees.

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15. Damage

The Client accepts responsibility for any damages caused by guests to Southern Komfort Kitchens™ equipment or property.

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16. Cancellation Policy

If the Client cancels:

Deposits are non-refundable.
Payments made beyond the deposit may be applied as a credit toward a future event within twelve (12) months, subject to availability and approval by Southern Komfort Kitchens™.

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17. Force Majeure

Southern Komfort Kitchens™ shall not be liable for failure to perform due to circumstances beyond our reasonable control, including but not limited to severe weather, natural disasters, government orders, labor disputes, pandemics, or other emergencies.

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18. Photography

Southern Komfort Kitchens™ may photograph food displays and buffet setups for marketing purposes unless the Client requests otherwise in writing before the event.

19. Agreement

By submitting the required deposit, the Client acknowledges that they have read and agree to all terms and conditions contained in this Agreement.